privacy policy

We take appropriate measures at Ash Zi’s website (the “Site”) and are committed to protecting your privacy as we value it. We always ensure that you have a seamless experience when using or accessing our Website, and we thus handle your personal information responsibly, ethically, and securely. The Privacy Policy below briefly describes how we collect, use, process, store, share, and protect your personal information when you visit our Site.

Collection of Personal Information

There are many ways we may collect personal information from you, including:

• Once you join our mailing list.
• If you purchase a book through our website.
• Whenever you decide to comment on our blog or social media.
• Whenever you submit a contact form on this website or reach out via direct email.
• Whenever you join one of our giveaways and contests.
• Whenever you browse our site, make suggestions, or fill in surveys.

Your personal information may include:

• Name
• E-mail address
• Physical address
• Telephone number
• Credit cards details

We may also collect non-personal information, including:

• IP address
• Browser type
• Operating system

Use of Personal Information

The following are purposes for which we collect and use your personal information:

• We fulfill your orders and deliver the products you ordered.
• We provide newsletters, marketing and promotional materials, and updates about new products and services (you can cancel any time).
• We answer your questions and provide you with information about products/services.
• We occasionally run contests, giveaways, and surveys.
• We enhance our Website’s operations and usability.
• We prevent fraudulent activities and safeguard the security and authenticity of our site.
• We ensure compliance with laws and respond to law enforcement orders.
• We do not trade, rent, or sell your personal information to third parties. However, we may share your data with trusted third-party service providers and law enforcement agencies when the law requires us to do that or we have your consent to do that. 

Cookies and Other Tracking Technologies

We use tracking technologies to improve your browsing experience on our site and to know your preferences when using or accessing our site. One of those technologies is cookies. When you visit our Website, cookies are stored in your device as small text files. These enable our Website to have your preferences and settings saved, like choice of a language and login details. We could employ a session cookie, which expires as the browser is closed, and a persistent cookie, which stays on your device until it expires or you delete it. It is possible to control your choice of cookies by changing your browser’s settings.

Security of Personal Information

We adopt and apply reasonable security procedures for securing your privacy and personal information from unauthorized access, disclosure, manipulation, or destruction. We use an industry-leading security tool – socket layer (SSL) encryption – to ensure that the transmission of sensitive information between your browser and our servers is completely protected. However, no method of transmission over the Internet or electronic storage is entirely secure, so we cannot guarantee absolute security.  

Access to Personal Information

You can exercise your right to access and request for correcting or erasing the personal information we hold about you.

Changes to this Privacy Policy

We take a transparent approach to our practices and how we abide by legal requirements. This suggests we reserve the right to make changes to this privacy policy whenever needed, and we’re responsible for reflecting those changes so we can keep you updated about our practices or legal requirements. You will be notified about changes in this policy when we upload the revised version on our site. Once we have changed this policy and you are still using our Site, it will imply your acceptance of those changes.  

You can get in touch with our customer support to get all your questions or concerns regarding this privacy policy or how we handle your personal information answered.